Privacy Policy
Last Updated: June 27, 2026
Milestone Pediatrics respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Milestone Pediatrics collects, uses, shares, and protects information when you visit milestonepedsconcierge.com or another website operated by Milestone Pediatrics.
1. Scope of This Policy
This policy applies to information collected through the Milestone Pediatrics website. It does not govern medical information collected during patient care or through a secure patient portal. Medical information is handled according to Milestone Pediatrics’ Notice of Privacy Practices, applicable healthcare privacy laws, and the policies governing the secure systems used for patient care. Please do not submit detailed medical information through a general website contact form unless the form is specifically identified as secure and intended for that purpose.
2. Information You Provide
When you submit a form, request information, subscribe to updates, or contact Milestone Pediatrics through the website, we may collect information such as:
Your name
Your email address
Your telephone number
Your mailing address or ZIP code
The name or age of a child when requested
Your membership or service interests
Information included in your message or request
Only provide information necessary for us to respond to your inquiry.
3. Information Collected Automatically
When you use the website, certain information may be collected automatically, including:
Internet Protocol address
General geographic location
Browser and device information
Date and time of the visit
Pages viewed and actions taken
Referring and exit pages
Cookie and similar technology data
This information helps us understand how visitors use the website and improve its performance and content. You may control or disable cookies through your browser settings. Some website features may not function properly when cookies are disabled.
4. How We Use Information
Milestone Pediatrics may use website information to:
Respond to questions and requests
Provide information about membership and services
Process consultation or appointment inquiries
Send updates or resources that you request
Operate, maintain, and improve the website
Understand website traffic and usage
Protect the security of the website
Comply with legal and regulatory requirements
Milestone Pediatrics does not sell or rent your personal information.
5. When We Share Information
Milestone Pediatrics may share information when reasonably necessary:
With service providers that support website hosting, forms, email, analytics, security, or other website functions
With professional advisers when necessary for legal, accounting, compliance, or security purposes
When required by law, court order, subpoena, or government request
When necessary to protect the rights, safety, or property of Milestone Pediatrics, its patients, website visitors, or others
Service providers are permitted to use information only for authorized purposes and are expected to protect it appropriately.
6. Medical and Patient Information
Website forms intended for general questions are not a substitute for the secure patient portal and should not be used for urgent medical concerns. Medical information created or received as part of patient care is handled separately under Milestone Pediatrics’ Notice of Privacy Practices and applicable healthcare privacy requirements.
7. Data Security
Milestone Pediatrics uses reasonable administrative, technical, and physical safeguards designed to protect website information against unauthorized access, loss, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
8. Children’s Privacy
The website is intended for parents, guardians, and other adults seeking pediatric information or services. Milestone Pediatrics does not knowingly collect personal information directly from children under 13 through the website. A parent or guardian who believes a child has submitted personal information may contact us to request its deletion.
9. Third Party Websites and Services
The website may include links to patient portals, scheduling tools, payment services, medical resources, social media platforms, or other third party websites. These services have their own privacy practices. Milestone Pediatrics is not responsible for the content, security, or privacy practices of websites and services it does not operate.
10. Your Privacy Choices
You may contact Milestone Pediatrics to:
Ask what website information we maintain about you
Request correction of inaccurate information
Request deletion of information when legally permitted
Unsubscribe from nonmedical email communications
Ask questions about how website information is used
Depending on applicable law, additional privacy rights may be available. Milestone Pediatrics may need to verify your identity before completing a request.
11. Data Retention
Milestone Pediatrics retains website information only as long as reasonably necessary for the purposes described in this policy, to comply with legal requirements, or to resolve disputes. Patient medical records are maintained separately according to healthcare record retention requirements and Milestone Pediatrics’ applicable policies.
12. Changes to This Policy
Milestone Pediatrics may update this Privacy Policy when its website, services, vendors, or legal obligations change. The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update means that the revised policy will apply to future website activity.
13. Contact Us
Questions, concerns, and privacy requests may be directed to:
Milestone Pediatrics
7222 Commerce Center Drive, Suite 132
Colorado Springs, Colorado 80919
Phone: 719 800 7421
Email: info@milestonepedsconcierge.com